Click4Assistance needed to elevate their blog library and inject a different perspective into their marketing.
For 15 months, we consistently delivered quality content to them. We delivered content for each of their core target markets, and even fulfilled a generic business slot, given that a subset of their customers were small to medium businesses.
The targets were:
- Contact centers
- Resellers and partners
- Healthcare practices
- Local authorities
- Housing associations
- Financial organisations
- Universities
- Chairites
- Small to medium businesses
Framing the content around these specific target markets, we then had to ensure that they were in line with their strict batch of 12 keywords, while making the content engaging while still marketing the product.
Managing the entire content strategy, ideation, briefs and editing internally, the service was almost completely hands-off for the client, giving them the time to look after other duties of the business. All they had to do was send over deadlines, read and approve the content and sign the cheque! Don’t you wish that all services could be this hands-off?
Here is a sample of our work with them.
Total Project Word Count: 174,709 // 229 individual pieces
- What happens when your charity’s customer service is offline? ↗️
- Your university’s communication could benefit from an AI chat integration ↗️
- Your local authority and live chat on your website ↗️
- Does your financial organisation use AI online chat software? ↗️
- Is your housing association using the best chat box for website? ↗️
- Is your contact centre secure? ↗️
- Have you tried improving your customer service with live chat software? ↗️
- Video chat is your next best move ↗️
- Remote working for your healthcare practice ↗️
- How to improve your marketing ↗️
- Will your clients benefit from Coni’s live chat website integration? ↗️
- Click4Assistance and your local authority: the best chat box for your website ↗️
- The progression of AI technology ↗️
- Tips to improve your online sales (part two) ↗️
- Your University + Best Live Chat + Automation = Productivity Powerhouse ↗️
- Does your financial organisation understand how direct message chat integration can increase sales? ↗️
- Is your contact centre capitalising on direct messages? ↗️
- How your business can benefit from working with Click4Assistance online chat software ↗️
- Keep your charities conversations flowing with the best live chat provider ↗️
- Improve your online sales ↗️
- How well is your healthcare practice conversing? ↗️
- Are your clients using video chat yet? ↗️
- How to reduce your call volume with live chat ↗️
- Is your housing association using live chat? ↗️
- Speaking can speed up your resolution time – Find out how! ↗️
- Conversations are necessary for our health ↗️
- Offer your customers the power of a conversation ↗️
- How conversational marketing can positively impact your local authority ↗️
- Improve your sales conversions with a simple method ↗️
- Is your university leveraging the chat on your website? ↗️
- Is your financial agency having effective customer conversations? ↗️
- Are you being as productive as you should be? ↗️
- How conversational marketing is impacting housing associations ↗️
- Live chat and social media can improve your charity’s reach ↗️
- How can conversational marketing help your business? ↗️
- Top tips to improve your customer service ↗️
- Your contact centre survived Christmas! Are you ready for 2020? ↗️
- Dealing with angry customers ↗️
- Identify hot leads on your website and increase conversions ↗️
- 2020’s Customer Services Tips for Financial Businesses ↗️
- How prepared is your travel agency for 2020? ↗️
- Is your healthcare practice ready for the Christmas rush? ↗️
- How prepared are you for the holiday season? ↗️
- Help when help is needed: Keep your charity accessible this Christmas. ↗️
- One Simple Way to Increase your Client Value Offering ↗️
- How to make your customer service more effective ↗️
- Is your contact centre ready for the holiday rush? ↗️
Our work with them was not limited to blogging only. We were also commissioned to manage their social media for 10 months, providing them with complete social media management, content creation and a content strategy that coincided with their blog strategy and overall marketing plan.
Here is a sample of the design work we did for them, in accordance with their brand guidelines: